Category Management: The Road Ahead

Win Weber’s Leading Edge Perspective
Category management, which is based on sound business principles, has heightened awareness of the importance of category level planning, and it has changed, for the better, behavior throughout the industry. It is producing favorable results with a vast majority of those retailers who are implementing the concept. There are [...]

Pantaloon Retail plans major expansion in TN

COIMBATORE: Future Group company Pantaloon Retail India will open new ‘Big Bazaar’ outlets in the major towns and cities of Tamil Nadu within the shortest possible period, a senior company official said today. To start with, a new outlet would be opened in Chennai within a month. Outlets would soon be opened in Salem, Tiruchirapalli, [...]

Retail: ‘Ethical’ Booths beats supermarket chains with 30% profit rise

Booths, Britain’s remaining independent supermarket group, is holding its own against competition from the big chains.
The Preston-based company saw a 30% increase in profit last year from £6.9m the year before as shoppers snapped up its locally sourced foods. Edwin Booth, the fifth generation family member to head the firm, said its ethical and environmental [...]

Retail Theft Up But Is Bad Economy The Cause?

A record number of retailers–85%–say that they’ve been victims of organized retail crime in the past 12 months. That’s up 6% since 2007.
Is this a Jean Valjean effect? In other words, is the tough economy driving shoplifting and organized retail theft? Or is this the result of increased accessibility of online resale markets and [...]

Hassle-free merchandise returns

Consumers are less likely to recommend a store if they’ve tried to return merchandise and walked away dissatisfied from that experience, according to a nationwide telephone survey of 1,024 people conducted by Opinion Research Corporation. “Easy returns are important in demonstrating flexibility and good will” on the behalf of the retailer, says Linda Shea, senior [...]